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SHCO Terms of Use

SHCO Terms of Use

Designer Terms

Each of our designers has their own terms that allow different uses. It is important to read before purchasing since not everyone allows the same usages, please click on the links below to view them.

If you are uncertain of a way you'd like to use any of our images, please contact us with any questions you may have, we will be happy to assist you!

Disasterpiece Studios TOU
Eyeinspire TOU
GS Creations TOU
KimB TOU
Loucee Creations TOU
Miss Tiina TOU
Mommyish TOU
Rachaels Scraps TOU
Scotty Girl TOU
Sugarplum Paperie TOU
That Girl TOU
Wendy Page TOU
Wishing Well Creations TOU


Please note: If you fail to follow our terms, we will ask you to change or remove products you may be selling. Additionally, you may also be billed for unpaid extended licensing fees.

SugarHillco.com Shop Terms

Accounts

One Account per person. Your SugarHillco.com Shop account is only to be used by you and download links and files are not to be shared. Persons found violating this rule may be subject to having their account disabled and ultimately being banned from the SugarHillco.com site.

Downloads & Link Resets

Downloads are available for 10 years after completed purchase. You must download your purchase within this time frame. After 10 years, orders may be reset upon request. Send us an email with your order number(s). Please note: If the designer or product is no longer in our shop, we will not be able to reset. Retired/Retiring and Guest designers products will only be available for 10 days after their shops are closed. Additionally, a fee of $20 will be charged for resets of 20 orders or more as this can be rather time consuming. 1-19 order resets are free.

You are responsible for backing up your files and we strongly encourage this! Please be sure to download, unzip and check your purchases to be sure they have transferred to your computer successfully.

Refunds

Our products are digital downloads, we only offer refunds for duplicate purchases and for orders which don't have any download attempts in our records.

Incompatible Files

Our product listings state the file types included, we will not offer any refunds if you purchase something you cannot use. Please be sure to clearly read the descriptions before you purchase. Should you have any questions you can always email us and ask beforehand. We will do our best to help get you a file type that can work for you.

Sales & Reduced Pricing

At any time, the SugarHillco.com Shop may have items available on sale or at reduced prices. If you order that item previously or after the time the item is on sale, you will not be given that sale price. The sale or reduced price is only honored when the item is ordered with in the time frame it is on sale or the price is reduced.

All of our sales and specials run on Eastern Time.

For more information visit our FAQ page.

 


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